Flexible Returns, Refunds & Exchanges Policy

Love your bag or let it go—we make returns easy! You have 30 days from delivery to request a return or exchange. The item must be unused, with original tags and packaging. Proof of purchase is mandatory.

Options:

  • Refund: Once inspected, we’ll process your refund within 5 business days.

  • Exchange: Prefer a different color or style? Contact us first to check availability.

  • Store Credit: Opt for instant credit if you’d rather shop with us again.

Return shipping is free for faulty or misdelivered items; otherwise, the customer covers return costs. Unauthorized returns will not be processed. Need help? Our team is just a message away!